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If you own a professional cleaning service, good task management is the key to delivering the very best service to your customers. Whether your business is large or small, the right business management software and tools can help you track progress, arrange for services quickly, receive payment instantly, and manage both staff and inventory easily and effectively.
Yelp Appointment Integration
Yelp is a site that helps consumers connect with local businesses. Maintaining a business page on the Yelp site can help you draw in new clients by increasing your business’ visibility to online searches in your area. When consumers find your cleaning business on Yelp, you want to make it simple to book cleaning services—the easier it is for new customers to set up an appointment, the more likely they will be to do so as soon as they find your business, rather than continuing their search. Yelp appointment integration allows you to accept appointment requests through your Yelp page, driving your cleaning business forward and improving your customers’ experience by allowing them to create appointments based on availability rules you can set with a single click.
Calendar Management
As a service-based business, one of the major keys to your success is accurate time management. Calendar tools allow you to easily see your team’s schedule at a glance, filtered by employee, client, task, and more. The ability to accurately view your current and upcoming calendar allows you to accept appointments and assign staff to each task quickly and easily without worry of conflict, which can diminish your customers’ experience. Calendar views also make the billing process easier by showing you the amount of time required for each job; you’ll be able to see at a glance how your employees and equipment are distributed to make decisions such as rate increases and workforce expansion.
Mobile Synchronization
In today’s technology-based world, more businesses are discovering the benefits of going mobile. Your cleaning service can benefit from mobile synchronization by improving your ability to schedule tasks, manage employees, and accept service requests, signatures, and payments on the spot, rather than via email or through the regular postal service. Providing each team with a mobile device allows them to make up-to-the-minute changes, notes, and requests that are immediately visible in your system, rather than waiting for employees to input information later, when it may be forgotten, overlooked, or mistaken. Mobile options for your business also include fleet and equipment tracking, allowing you to pinpoint the location of your employees and equipment at any moment to avoid mismanagement and overbooking of resources.
If you’re ready to take your business to the next level with comprehensive business management software that’s easy and convenient to use, we have the solution that’s right for you. Please stop by our website to take an online tour of our business management tools, including online invoicing, fleet tracking, appointment integration, and much more. You can also find additional tips for smart task management and business success when you browse through the articles on our blog.
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